We are a company distributor e integrator of disruptive solutions through SaaS (Software as a Service) and professional services.
Our focus is on reducing costs, optimizing processes and generating new revenue.
In 2016, we brought ZOOM VIDEO COMMUNICATIONS and others INNOVATION SOLUTIONS for Brazil, acting today as specialists and solution integrators for Brazil and Latin America.
We have a CERTIFIED AND 100% FOCUSED TEAM in the solutions we offer to DEPLOYMENT, CUSTOMIZATION, TRAINING, INTEGRATION, MAINTENANCE AND ONLINE REMOTE SUPPORT of all its customers in Brazil, Latam, the USA, Europe and Asia.
We understand each client's needs in depth in order to offer the most appropriate solutions
Preparing and supporting events, offering complete solutions with equipment rental, capture and transmission or whatever the client needs
We keep our clients up to date with the latest developments in the services they have contracted, acting as true brand ambassadors.
Training of new users and on-demand training, all to meet the client's needs.
We carry out the entire implementation of the platform and help with any problems that may occur.
We guarantee that our customers are benefiting 100% from the services they have purchased, which includes personalization and customization of services, recycling and updates.
As a continuation of our learning and experience gained over the last 40 years, we applied this portal in 1994, the beginning of the commercial internet market in Brazil, and entered the Health Self-Management segment, a preventive medicine scenario focused on health rather than disease.
Continuing the evolution of our learning, in 1996 we acquired the first CRM, integrated with Internet modules, and thus structured the first Call Center with a complete CRM for Relationships and Services in Brazil, integrated with two other Call Centers for Customer Service, Medical Advice and 24-hour Assistance Services.
We evolved into the IP world and in 2003 we created WebSIA, with expertise in Telecom, Digital Convergence and Intelligence on how to create new ideas and enable Innovation, Architecture, Strategy, Corporate and Institutional Business Intelligence; Massive web solutions and services in viral and neural wholesale in a B2B e-Commerce model and also in self-services models, distributed by a network of Micro-Franchises, supported by cutting-edge disruptive technologies, in models "SaaS" (Software as a Service), "IaaS" (Intelligence as a Service) and "PaaS" (Platform as a Service).
In 2005, we reinvented our service offering model by building and structuring a new business model in Cloud.
We have formed a multidisciplinary team, with local and international professionals, multitasking and multi-skilled, who are at our disposal, to present the best solutions, services, cost-benefit and the best multichannel support with quality, through multi-devices in Brazil, Latam and at a Global level.
In 2010, in a new evolutionary cycle, we realized that the companies remained Monocanalwhile the citizens/customers have become Multichannel and Omnichannel, so we created WebSIAlive Solutions and Services Online multi-channel with unified histories, preventive actions, automated intelligence rules, co-browsing, Video Service, Collaboration, Artificial Intelligence by Voice and Data, Payment Platform, with or without human service, through multi-devices; with governance and compliance, all in real time.
We enable operations, projects and management, focused on Full Integration Service Solutionswhere expertise and a taste for innovation mix and require a keen nose.
We practice the End-to-End for all our partners, theWe work as Distributors, Developers, Integrators and Professional Services for various technology companies. high-end in Brazil and around the world, for whom WebSIA enables operations with ample know-how e know-who.
With the WebSIAlive as a distributor, integrator and professional services provider of various solutions for online channels, we have created Rede Partners as a commercial division to provide our national and international partners with a wide distribution network and marketing channels through various modalities: employers, web portals, class councils, micro franchise networks, collaborators, affiliates, Business Consulting and BPO's - Business Process Outsourcing throughout Brazil, Latam and Globally.
We are focused on the integration and delivery of Disruptive Solutions technological innovation for online customer service, retention, engagement and online conversions based on best practices in the segment.
We build projects with a focus on Innovation, Efficiency, Process Optimization, Cost Reduction and New Revenue Generation.
We create and develop adaptable and profitable online business architecture for your clients' businesses, including White Label and Private Label models.
We integrate cloud solutions through API's and services with each client's current and legacy environment with focus on process optimization and cost reduction.
We provide first and second level support in WebSIAlive Services and Solutionsin several languages for the Brazil, Latin America and globally.
We are visionaries and passionate about what we do! We build, develop and integrate a Gateway with several SaaS platforms, from different origins, in the format of Lego™ in Cloud; In which we use the evolutionary and innovative concept called "MBS - Mashup Business Strategies", One Stop Shop, Multichannel and Omnichannel which we apply and demonstrate in our Interactive Portal, Multiplatform "SaaS", "IaaS" and "PaaS", on demand for each client's/citizen's scenario, where the corporate world and governments serve single-channel, i.e. no unified history.
WebSIA offers, WebSIAlive Services and Solutions. convergent, disruptive, integrated and made available in the same environment, through multi-devices with Unified Histories, all in real time.
On August 27, 2015, we launched in beta its new WebSIAlive Portal - Innovation and Real-Time Solutions - The Lego™ Intelligence Gateway In Cloud.
In April 2016, we brought to Brazil, Latin America (Portuguese and Spanish-speaking countries) and the Americas a major innovation in the area of "Fintech", "Healthtech", "Insurtech", "Retailtech"following the trend of UBERIZATION Services to clients worldwide.
Complete Wallet Factory, Mobile Bank, White Label Virtual Wallet, MultiPayment, mWallet, eWallet, mReward, mGift, mRetail and mCommerce a solution such as "PaaS" (Platform as a Service), in integrated or isolated modules.
Platforms Fintechs, Credit and Debit Cards, Multiple Loyalty Programsin his SmartPhone or Tablet.
Integration with WebSIAlive Multichannel SolutionsChat 3.0, Virtual Assistants, Voice Portal, Video Service, 3D Events and Metaverse integrated with Legacy Systems.