Privacy Policy

Introduction
The WebSIA group values the privacy of its customers and users. This Privacy Policy describes how we collect, use, disclose and protect the personal information you provide to us when using our products and services. By accessing or using our services, you agree to the terms of this Policy.

What information do we collect?
We may collect the following personal information:

• Contact information: Name, e-mail address, telephone number, physical address.
• Payment information: Credit card details or other forms of payment.
• Technical information: IP address, browser type, operating system, information about the device used.
• Usage information: Browsing history, interactions with our products and services.

How do we use your information?
We use the information collected to:

• To provide and improve our products and services: Analyzing how you use our products and services to identify opportunities for improvement.
• Personalize your experience: Offer personalized content and functionalities based on your preferences and usage history.
• Processing payments: Process your purchases and issue invoices.
• Get in touch: Answer your questions, provide technical support and send you important notifications.
• Marketing: Sending communications about new products, promotions and events. You can opt out of receiving these communications at any time.
• Complying with legal obligations: Keeping records for accounting and legal purposes.

How do we protect your information?
We have implemented technical and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. However, no method of data transmission over the internet or data storage is completely secure.

Information sharing
We may share your personal information with:

• Service providers: Companies that provide services on our behalf, such as website hosting, payment processing and sending e-mails.
• Business partners: In specific cases, we may share information with business partners to offer joint products or services.
• Legal authorities: If required by law or to protect our rights.

Your rights
You have the right to:

• Access your information: Request a copy of the information we hold about you.
• Correct your information: Request the correction of incorrect or incomplete information.
• Delete your information: Request the deletion of your information, subject to certain legal exceptions.
• Object to processing: Object to the processing of your information for direct marketing purposes.
• Limit processing: Request that we limit the processing of your information in certain circumstances.
• Data portability: Request the transfer of your information to another controller.

Cookies and similar technologies
We use cookies and similar technologies to collect information about your use of our services. You can set your browser to block cookies, but this may affect your user experience.

Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page and the date of the last update will be indicated.

How to contact us
If you have any questions about this Privacy Policy, please contact us at [email protected] or on +55 11 3815-5233.

São Paulo, September 11, 2024