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Intelligent IVR with AI and Active Campaigns
Automated, humanized and integrated service to reduce costs and increase customer satisfaction
WebSIA offers an Intelligent IVR solution with AI that transforms telephone answering and active campaigns into fast, personalized and efficient experiences. With natural language processing, integration with corporate systems and real-time analysis, the platform guarantees agile service and improves commercial results.
What is it and what is it for?
Automated service with natural, fluid language.
It runs personalized active campaigns for segmented audiences.
Identify the customer's feelings in order to adapt the service.
It integrates with CRMs, ERPs and other systems for total customization.
Reduces operating costs with repetitive human service.
WebSIA: strategic partnerships
Operating throughout Latin America, WebSIA offers:
Customized implementation according to the flow of each client.
Specialized training to use the platform.
24/7 local support in Portuguese and Spanish.
Consulting to define successful strategies and metrics.
Intelligent IVR with AI
Understanding and responding in natural language
Personalized active campaigns
Automatic calls segmented by profile.
Real-time sentiment analysis
Detecting customer satisfaction or dissatisfaction.
Reports and advanced metrics
Analysis of campaign performance and customer service.
Omnichannel integration
Unification with chatbots, WhatsApp and other channels.
Market comparison
Features
CallersAI + WebSIA
Competitors
Advanced natural language
Yes
Limited
Real-time sentiment analysis
Yes
Absent
Omnichannel integration
Complete
Partial
First contact resolution
High (85%)
Medium (60%)
LATAM local support
24/7 PT and ES
English only
Success stories and recognition
- Telecom companies that have reduced service times by 40%.
- E-commerces that increased conversions in active campaigns.
- Recognized as an innovative AI communication solution in the LATAM market.
Awards and Certifications
Exclusive benefits
Fast, accurate and humanized service.
Reduced operating costs.
Scalability for large call volumes.
Increased productivity of sales and support teams.
Try it now!
With WebSIA's Intelligent IVR with AI and Active Campaigns, your company can serve more customers in less time, with quality and personalization.