e-marketplace, technology, architects & advisors
Agentes de IA para Vendas e E-commerce
Online service with interactive visualization and artificial intelligence.
WebSIA, in partnership with Oct8ne - an online customer service and sales platform with visual resources - offers a solution that transforms the customer experience in e-commerce. With intelligent chat, product co-viewing and integration with sales systems, the solution helps increase conversions, reduce returns and improve customer satisfaction.
What is it and what is it for?
Shows products in real time during the conversation with the customer.
It integrates AI for automatic responses and 24/7 support.
It accompanies the customer through the purchasing process with personalized suggestions.
Reduce doubts and returns by clarifying details before the order is finalized.
It integrates with e-commerce platforms and CRMs such as Shopify, Magento, VTEX and Salesforce.
WebSIA: strategic partnerships
Operating throughout Latin America, WebSIA offers:
Customized implementation in the client's e-commerce environment.
Training for sales and service teams.
24/7 local support in Portuguese and Spanish.
Consulting for strategies to increase online conversion.
Product co-viewing
Agent and customer see the same product on screen, in real time.
Chatbot with AI
Automated service with quick, contextualized responses.
Smart recommendations
Product suggestions based on browsing history and profile.
Visitor monitoring
Real-time user tracking on the site.
Reports and metrics
Analysis of conversions, tickets and service performance.
Market comparison
Features
Oct8ane + WebSIA
Competitors
Real-time co-viewing
Yes
Absent
Chatbot with integrated AI
Yes
Limited
Smart recommendations
Advanced
Basic
Integration with CRMs and e-commerce
Wide
Partial
LATAM local support
24/7 PT and ES
English only
Success stories and recognition
- Online stores that increased conversions by up to 25%.
- Reduction of returns by up to 40% with co-viewing.
- Recognized as an innovative solution for e-commerce in specialized publications.
Awards and Certifications
Exclusive benefits
Interactive and personalized shopping experience.
Hybrid service: human + AI
Cost reduction with response automation.
Increased average ticket with assisted sales.