Secure and identified calls, with intelligent voice detection to prevent fraud and optimize service
WebSIA offers, in partnership with GOSAT, a solution that combines Branded Call - phone calls authenticated and displayed with your company's brand - and AI Voice Detection, which automatically identifies and analyzes voice interactions to improve security and quality of service. Ideal for companies that rely on telephone communication with customers, the platform reduces call rejections, increases response rates and detects suspicious behavior in real time.
Display the company name and logo in the calls to generate trust.
Prevents fraud with origin number authentication.
Detects voice and tone of speech to identify risks or confirm identity.
Monitors interactions to ensure quality and compliance.
Generates reports with insights for improving service processes.
Operating throughout Latin America, WebSIA offers:
Fast and secure implementation.
Training for customer service and sales teams.
24/7 local support in Portuguese and Spanish.
Consulting for integration with call centers and CRMs.
Authenticated calls with branding and company information.
Checks against spoofing and fraudulent calls.
Real-time voice analysis for authentication or risk alerts.
Metrics on answer rate and call quality.
CRM, contact center and sales platforms.
Features
GOSAT + WebSIA
Competitors
Branded Call authenticated
Yes
Limited
AI for voice detection
Yes
Absent
Authentication against spoofing
Advanced
Basic
Integration with CRMs
Complete
Partial
LATAM local support
24/7 PT and ES
English only
More confidence and security when communicating with clients.
Reduction of losses due to fraudulent calls.
Improved customer experience with clear identification of the company.
Strategic insights for optimizing campaigns and customer service.